Access Internet does not charge any additional surcharges to a customer's account for using a local dial-up number. When you connect to Access Internet with a local dial-up number, the only charges you will incur will be your regular monthly service fees, based upon your billing plan.
What is a local dial-up number?
A "local dial-up number", is a local number only, as opposed to being an 800 dial-up number. We do NOT mean that it is necessarily a "non-toll charge" call. There is no way for Access Internet to know whether any given dial-up number is a local, non-toll charge call for any given customer.
What is a toll-charge call?
When you access your Access Internet account, the modem on your computer is making a telephone call. If the local access number you are using to dial up would normally be a toll-charge call when you make a regular voice call, then it still is a toll-charge call (depending upon the area code and dialing prefix). Your telephone company will charge you for the call.
How do I know if my dial-up number has a toll charge?
Therefore, before you use any dial-up number, we recommend that you contact your local phone service provider, and verify if the number in question has a toll charge. To reach your local operator, just dial "0", give them the telephone number that you are dialing from and the number that you are dialing to, and the operator will verify whether or not the number is a toll-charge call for you. It only takes a few moments, and can save you hundreds of dollars in toll-call charges. It is the customer's sole responsibility to verify this information. Access Internet is not responsible for toll charges you may incur.