Technical Support Representative:
- About Access Internet Communication, Inc.
- Access Internet is a privately held company. Our operating philosophy is unique in the industry. We do not sell what we can not deliver, ever. Access Internet is a premium ISP with x2/V.90 56k modem support, operating in the Bay Area. Access Internet is also a provider of web hosting sites for corporate accounts, small office network solutions and builds and maintains ISP's worldwide.
- Description
- Access Internet seeks technical support representatives to work all shifts at our offices in Cupertino. We are looking for enthusiastic and people-oriented representatives who possess excellent communication and phone skills.
- Job Duties
- First line of support for dial up and configurations issues Support customer base configurations on multiple OS's. (Windows, Macintosh, UNIX)
- Duties can be expanded to include WWW design and authoring, UNIX administration, and related tasks, depending on skills and motivation.
- Requirements
- You should have a working knowledge of Windows 95, and Windows 3.x and Macintosh.
- You should have an understanding of basic Internet services and protocols and be able to troubleshoot related problems.
- TCP/IP applications and stack setup as well as knowledge of and/or use of a UNIX operating system a plus.
- A minimum of 6 months customer service experience necessary.
- Shift Availability
- Access Internet has part-time positions available that can lead to a full-time positions.
- Intern positions are also available for self-motivated, quick learning individuals with good phone skills. Interns will be doing basic technical support, answering the phone and learning general ISP operations.
- Pay
- Pay is based on experience.
- Starting salary range is $7.50 - 9.50/hour.
- In addition free internet account is included.
- Salary increases and full-time hours available based on merit and business needs.
- If you are interested in this position, please submit your resumé via email, fax or mail to Dennis Thomatos at the address below.
- Access Internet Communications, Inc.
- 7337 Bollinger Road, Suite E
- Cupertino, CA 95014
- Voice: 408-777-8190
- Fax: 408-777-8191
- jobs@accesscom.com