Account Cancellation Form
Validation Section
Username:
2 to 8 characters,
lowercase
Password:
6 to 16 characters, mixed case
Contact Information
Enter your account information.
Name:
Company Name:
Email Address:
Postal Address:
City:
State:
Zip/Postal Code:
Country Code:
(2 letter)
Phone:
Fax:
Cancel Service
Please specify the reason for cancellation. We will set up forwarding of your email for 30 days if you provide us with the new address.
Forward Email:
When to Disable
Anniversary Date
Now
Reason:
--- Customer Reasons ---
Not using anymore
Moving to an area without local service
Too expensive/cannot afford
No longer with company/school
Dissatisfied with mail service
Dissatisfied with news service
Dissatisfied with connection
Could not retrieve account
Unauthorized use of credit card
Trial offer
Frustrated with account errors
Don't like the internet
Poor tech support/customer support
Too hard to use
No local service
Trying another service
On temporary hold
--- Accounting Reasons ---
Decline Credit Card (DCC)
Expired Credit Card (ECC)
Non-payment (NP)
Fraud / Charge-back
Insufficient funds
Other ( Please describe below )
Other Reason:
Submit
Please check the above information. Press
"SUBMIT"
to submit your information for processing. Press
"RESET"
to clear your information.