SUBJECT>Last Reminder about Switching Points Of Presence (POPs) POSTER>Access Internet EMAIL>support@accesscom.com DATE>Monday, 29 June 1998, at 5:32 p.m. EMAILNOTICES>no IP_ADDRESS> REMOTE_HOST: techsupmgr.accesscom.com; REMOTE_ADDR: 205.226.157.20 PREVIOUS> NEXT> IMAGE> LINKNAME> LINKURL>

This is the last reminder about us switching the points of presence (POPs). We will be starting the switch on Tuesday, June 30, 1998 at 4:00 AM. The estimated completion time is 2-4 hours. During that time, you will not be able to dial-up to Access Internet until the upgrade is completed.

Everyone should have also received a postcard in the mail concerning the switch. To let everyone know, some of the postcards went out before we had all the new POPs so they may be missing a couple of the numbers. For a full list of our new POPs as well as a search engine to look-up local POPs to your area, please visit the following URL:

http://www.accesscom.com/system/pops.html

We have step-by-step instructions to help you reconfigure your computer to use a new dial-up number. Please visit the following URL for those instructions:

http://www.accesscom.com/support/faq/chng-numb.html

We have also be extended our Technical Support hours. The following will be out summer hours. This is starting Monday, June 29, 1998.

8:30 AM-8:30 PM Monday, Wednesday and Friday

9:30 AM-6 PM Tuesday and Thursday

10:00 AM-6 PM Saturday and Sunday